Authyo Authentication and Notification for WooCommerce

Overview

Authyo Authentication and Notification for WooCommerce lets customers log in, register and check out with a one-time password (OTP) sent to their email or phone. There is no password to remember or reset. The plugin also sends automatic order status notifications.

OTPs and notifications are delivered through your Authyo account. You choose which channels to turn on, which one is tried first, and whether to fall back to another channel if delivery fails.

• OTP login and registration

  Add a login or registration form to any page with a shortcode. Customers sign in or sign up with a code sent to their email or phone.

• Checkout verification

  Ask customers to verify their email and phone before they can place an order. Works with the classic checkout and the Checkout Block.

• Order notifications

  Send Email, SMS or WhatsApp messages automatically when an order changes status.

• Four OTP channels

  Email, SMS, WhatsApp and Voice Call. Voice Call is currently available for India only.

• Priority and fallback

  Choose which channel is tried first, and fall back automatically if delivery fails.

• Country selector

  A country code selector on phone fields, with a default country you can preselect.

• Security controls

  Limits on failed attempts, a lockout period and rate limiting protect against abuse.

• Testing mode

  Skip OTP for test emails and phone numbers so you can try your store without sending real codes.

Requirements

• WordPress 5.0 or later and PHP 7.4 or later.
• WooCommerce 5.0 or later installed and activated.
• An Authyo account with an application. You will need its App ID, Client ID and Client Secret.
• Credits in your Authyo account to send OTPs and notifications.

Installation

Install WooCommerce first, then the Authyo plugin.

1. Install and activate WooCommerce

   Go to Plugins → Add New, search for WooCommerce, then click Install Now and Activate. Skip this step if your store is already running.

2. Install the Authyo plugin

   Go to Plugins → Add New, search for Authyo Authentication and Notification for WooCommerce, then click Install Now and Activate. You can also upload the plugin ZIP using Plugins → Add New → Upload Plugin.

3. Open the plugin menu

   A WC OTP Auth item (with a lock icon) appears in the WordPress admin menu. It has four pages: Settings, Shortcodes, Notification Flow and Documentation.

Setup

Connect the plugin to your Authyo account, choose where OTP is used, and create your login and registration pages.

1. Create your Authyo account

   Go to app.authyo.io and create a free account.

2. Copy your credentials

   Open your applications in the Authyo dashboard. The App ID, Client ID and Client Secret are listed together. Create an application first if you do not have one.

3. Paste them into the General tab

   In WordPress go to WC OTP Auth → Settings → General. Under API Credentials, fill in Authyo App ID, Authyo Client ID and Authyo Client Secret, then save. Each field shows Configured or Not set, and the secret is masked.

   The Setup Checklist at the top of the settings page shows what is still missing: credentials, at least one delivery method, OTP turned on for login or registration, and the login and registration pages.

4. Choose where OTP is used

   Under Basic Settings, switch on what you need: Enable OTP on Login, Enable OTP on Registration, Enable OTP Verification at Checkout and Enable WooCommerce Order Notifications.

5. Choose your delivery methods

   Under OTP Methods for Login & Register, switch on Email, WhatsApp, SMS and Voice Call. If you use checkout verification, choose the methods for it under OTP Methods for Checkout. Voice Call is currently available for India only, so turn on fallback for other countries.

6. Create your login and registration pages

   Go to WC OTP Auth → Shortcodes and click Create All Missing Pages. This creates a Login page and a Registration page with the right shortcode already inside. Or create the pages yourself, as shown in the next section.

If the plugin shows a notice about missing credentials or disabled fallback methods, open Settings from the notice and complete those fields.

How to use

Place a shortcode on any page to show the OTP form. Customers can enter either an email address or a mobile number. The plugin detects which one it is and sends the code on the right channel.

1. Add the login form

   Create a page, for example “Login”, add a Shortcode block with the code below, and publish it.

   [authyo_otp_login]

2. Add the registration form

   Create another page, for example “Register”, and add this shortcode.

   [authyo_otp_register]

   The plugin also accepts [authyo_otp_auth_login], [authyo_otp_auth_register] and [authyo_otp_auth] (the login form). Use whichever you prefer.

3. What customers do at login

   The customer enters their email or mobile number and requests the code. They type the code they receive and are signed in. The customer must already have an account.

4. What customers do at registration

   The customer fills in their details, requests the code, enters it, and the account is created.

5. What customers do at checkout

   With Enable OTP Verification at Checkout on, the customer verifies their email address (and phone number, if a phone method is on) on the checkout page. The Place Order button unlocks only after verification. The verification is stored on the server for the session, so it cannot be skipped by editing the form.

6. Test your store

   Switch on Testing Mode under Advanced and add a test email or phone number. For those entries OTP is skipped and verification always succeeds, so you can test without sending real codes. Turn it off before going live.

Settings reference

Every setting in the plugin, grouped by where you find it under WC OTP Auth → Settings. Default values are shown next to the setting name.

No settings match your search.

Set up order notifications

Order notifications send an automatic message when a WooCommerce order changes status. Switch on Enable WooCommerce Order Notifications in the General tab first. Then open WC OTP Auth → Notification Flow.

1. Add a flow

   Click Add Flow on the left.

2. Choose a WooCommerce event

   Select the order status that should trigger a message: Pending, Processing, On-hold, Completed, Cancelled, Refunded or Payment Failed.

3. Choose delivery channels

   Pick Email, SMS, WhatsApp, or any combination.

4. Save the flow

   Each event uses a ready-made template from your Authyo account. The flow card shows the template name, with a link to view the available templates.

5. Manage your flows

   Each flow has an on and off switch, so you can pause it without deleting it. You can also edit or delete a flow, or use Edit All Flows and Delete All Flows to change them in bulk.

   If an event’s template is not yet available, no message is sent for that event. A notification is also skipped when the customer has no email address or a valid phone number for the channel you chose.

Troubleshooting

Most problems have a quick fix. Find your issue below.

Frequently asked questions